Acceptable Use, Privacy, and Security Policies
LSG with
it's agents, subsidiaries and parent company, Strategic Marketing Concepts
comprises many Internet companies spanning some of the most popular sites on
the net. As such, we feel it is important to set an appropriate example in the
areas of Security, Customer Service Standards, Privacy Policies, and Acceptable
Use Policies.
LSG is committed to honoring the privacy of our members.
This privacy policy covers personally identifiable information used to provide
our services. When you register as a member of one of our accounts, we ask you
for your name, contact information, and certain demographic information. This
information lets us provide personalized services and communicate separately
with you. We also use aggregated information about the use of our services to
evaluate our users' preferences, and to improve our programming.
Like
most websites, we use small bits of data called cookies stored on users'
computers to simulate a continuous connection. Cookies let us "remember"
information about your preferences and passwords and allow you to move within
our service without reintroducing yourself. Recent versions of Netscape and
Internet Explorer browsers let you easily see and control cookies. While we
need certain information to register you as a unique user and let you access
personalized services, other requested information is optional and may be given
at your discretion.
It is important that we have your full name, email
address and telephone number in the event we need to contact you concerning any
order for delivery of services. Without this information being correct, it
could impede our ability to deliver the services you have purchased. It is very
important that the information you enter upon registration is correct for this
reason. We send out updates by email to all members, notifying them of specials
and upgraded features of our services. You can elect not to receive
communications from us or from other parties. However, when removing yourself
from our database will also remove your entire profile, thereby disabling your
access to our member’s site.
We encourage members to update and
edit their personal information and keep it current. You can easily correct or
update your personal information at any time via our member’s site by
clicking on “Edit Personal Profile”.
All user information is
stored in databases protected via a variety of access controls that are only
accessible by company staff. This data is accessed only for the purposes
specified in this privacy statement and used solely for enhancing our services
provided to our members. We do not share personally identifiable data with
other companies for any purpose. Everyone who registers as a member of LSG
services is never sold or distributed to any other company for any reason. This
member database is kept separate from all other databases. LSG may, at some
point in the future, hire an outside agent to provide certain services to you,
and would therefore need to provide them with our member information. In this
event, all partners would be required to use member data within the framework
of this same policy statement. It is our goal to build trust and confidence in
our members by promoting fair information practices. Our desire to have a
long-lasting and profitable relationship with our members is built on the
highest standards and integrity.
Privacy:
Information
provided to LSG will never be provided to any 3rd party - unless you give
express permission to do so. We respect your privacy and do not partake in the
practice of selling customer information for any reason. We will never use your
personal or business information in any way that violates your privacy. When
you provide any information to us, it will only be used in such a manner as has
been made clear to you, with your acknowledgement and permission.
Security:
Any critical data (financial or otherwise)
transmitted to us is done so using RSA-128 bit encryption - the strongest
encryption algorithm available for secure financial transaction on the
Internet. We take every precaution we can to protect your data.
Acceptable Use: Anyone who uses our services must abide by the
following widely accepted standards of acceptable use:
a.) Abuse:
We do not partake in any form of Internet abuse and will not
tolerate those that do (zero tolerance). If any of our customers or members
using our services or software are accused of using these tools for any
activity generally recognized as net abuse (including but not limited to:
unsolicited mailings, unsolicited newsgroup postings, email harvesting, rogue
endless pop-ups or malicious scripts), we will investigate the matter
aggressively and swiftly. Accounts found to be in violation of this policy are
subject to immediate termination at the sole discretion of appropriate
Strategic Marketing Concepts and LSG staff members. LSG is always willing to
receive as well as swiftly investigate and act on abuse reports.
b.)
Mailing List Management:
All mailing lists at LSG are maintained
via an opt-in method that records the IP address of the person subscribing to
the particular list. We are currently in the process of developing a confirmed
opt-in system for all subscriptions. In the meantime, we are aggressively
tracking anyone who may subscribe someone to one of our lists without their
permission. Anyone subscribing someone to a list without their permission will
have this activity reported to the abuse department of the owner of the IP
block in question and the abuse department of its upstream encouraging the
termination of the abusing user. Any mailing sent from LSG will always includes
a clear and easy unsubscribe link. Anyone using any of LSG's products and
services in conjunction with any mailings must also abide by these standards.
c.) Fraud:
We take fraud quite seriously and will
aggressively prosecute any fraudulent transaction conducted using our networks
or products in any way shape or form. All fraud attempts will be reported to
the Secret Service (the arm of the U.S. Treasury Department that prosecutes
Internet fraud), the owner and upstream of the IP block related to the fraud,
and any other agencies as we see fit in order to terminate, prosecute, and
otherwise seek justice against the perpetrators of said fraud. Fraud violates
the trust of the Internet as a whole and lessens consumer confidence in the
Internet. As such, we take it quite seriously.
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