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This is the
General LSG AutoResponder FAQs sheet.
Members Have A Complete Owners Manual.
Please click the
 for your answers
Is there an extra fee for the autoresponder?
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 No. All paying Lead Source Group members receive the
LSG 'Enterprise Edition' autoresponder account, along with their memberships.
If you like an autoresponder without becoming a paying member in LSG,
please contact us and we will be happy to work something out with you.
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Can I create AutoResponder campaigns?
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Yes. Every LSG autoresponder account comes with the
ability to set up a minimum of 10 autoresponders campaigns. Each campaign will
allow a minimum of 20 messages per campaign.
Pro Lite Member - 10
AutoResponder Campaigns
Pro Member - 15 AutoResponder
Campaigns
Pro Siler Member - 20 AutoResponder Campaigns
Pro
Gold Member - 25 AutoResponder Campaigns
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What is the maximum number of Campaigns?
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Pro Lite Member - 10 AutoResponder
Campaigns
Pro Member - 15 AutoResponder Campaigns
Pro Siler
Member - 20 AutoResponder Campaigns
Pro Gold Member - 25
AutoResponder Campaigns
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How many sequence messages to a campaign?
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These are the number of follow-up messages per
campaign.
Pro Lite Member - 20 AutoResponder Campaigns
Pro
Member - 25 AutoResponder Campaigns
Pro Siler Member - 30
AutoResponder Campaigns
Pro Gold Member - 35 AutoResponder
Campaigns
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Can I create email master headers and footers?
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Yes. Most membership accounts will include the ability
to create Generic Header / Footer for your email and messages
series.
Note: The system supports both Text based and HTML based E-Mail.
It is necessary that you provide your header and footer in both Text and HTML
even if the HTML style is just a copy of the text contents.
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Can my message series be copyable By other members?
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Yes. However, we do not turn this feature on as a
general rule. If you are bringing in a downline or a downline member and you
want them to have the ability to copy your message series, please contact us
and we will make the necessary changes per request/per account.
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Can I copy messages from other members?
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Yes. However, we do not turn this feature on as a
general rule. If you have this special need, please contact us and we will make
the necessary changes per request/per account.
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Can I send in HTML and text formats?
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Yes. You can send in either or both
formats.
Matter of fact, when sending in HTML format, you can create a
record and know when someone reads your email, when they read it and how many
times they read it.
This is a great feature and is usually (but not
with LSG) an extra fee.
You can enter both HTML and text for people who
don't have HTML support when receiving email. They will receive the text
version instead of HTML.
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Can I import names and emails into my autoresponder?
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Yes and No. You are allowed to import 50 names per
day/per membership.
However, all leads, names and emails will be
imported by us (LSG administration) other than those 50 you're allowed to
import per day. This maintains integrity in the system and keeps unauthorized
emailing to a minimum.
There is no limit to how many new leads,
subscribers and/or prospects that are generated through your email and form
campaigns and go into your LSG autoresponder database.
Exceptions to
this rule. PowerShift Loop Corporate Members and Ezine and Newsletter
Publishers who publisher under the Strategic Marketing Concepts umbrella have
complete Import and Export abilities.
If you want to know more about the
PowerShift Loop Corporate accounts and/or currently publishing a newsletter or
would like to start publishing, please contact us immediately. We do have a
spot for you!
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Can I export/download my list(s) from my
autoresponder?
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Yes. You are allowed to export all your list(s).
However, if you export your list, you are not allowed to import them
back into your LSG autoresponder without administration's approval. This is not
always granted, so please take care when exporting.
All emails in the
system can be exported in one of four forms:
1) List of all Active/Archived
emails in the system
2) List of all emails in the Autoresponse Sequence
(i.e. no archived emails)
3) List of all Archived emails only
4) List
of all Removed emails only
Export by both or either by Start/End Date for
all signups up until and including today.
Exceptions to this
rule. PowerShift Loop Corporate Members and Ezine and Newsletter Publishers
who publisher under the Strategic Marketing Concepts umbrella have complete
Import and Export abilities.
If you want to know more about the
PowerShift Loop Corporate accounts and/or currently publishing a newsletter or
would like to start publishing, please contact us immediately. We do have a
spot for you!
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What is the maximum numbers of subscribers I can have?
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The number of subscribers per account is as
follows.
Pro Lite Member - 20,000 Subscribers
Pro
Member - 40,000 Subscribers
Pro Siler Member - 70,000
Subscribers
Pro Gold Member - 100,000 35 Subscribers
The
ProMailer. PowerShift Loop Corporate Members and Ezine and Newsletter
Publishers who publisher under the Strategic Marketing Concepts umbrella have
access to our super mail program and can have unlimited number of accounts and
subscribers.
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Can I manually delete subscribers and lists?
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Yes. You can delete subscriber(s) from your database
in all your list(s).
You can delete one subscriber, any number of
subscribers or you also have the ability to delete entire list(s) whether your
they're archived list(s) or active list(s).
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Can I edit an individual subscriber's information?
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Yes. You can modify the details of any and all your
customers and subscribers.
Fields that can be modified:
1) E-Mail
2)First Name 3) Last Name 4) Address 5) Phone 6) Fax 7) City 8) State
9)
Zip Code 10) 5-Custom Fields 11) Signup IP Address 12) Signup Email
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Am I allowed to send emails manually?
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Yes. You can manually compose a message in both HTML
and text formats and manually send to your List(s).
You can send to the
Entire List of email addresses in your database, just the Active Members
(people currently getting the autoresponder messages) or Archived Members
(people who have received the entire autoresponder sequence.).
This is
perfect for announcements and updates OR especially useful for the ezine and
newsletter publisher.
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How many manual sends am I allowed?
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Manual sends are determined by your account and LSG
membership.
Pro Lite Member - 1 manual send daily
Pro
Member - 2 manual sends daily
Pro Siler Member - 3 manual sends
daily
Pro Gold Member - 4 manual sends daily
The
ProMailer. PowerShift Loop Corporate Members and Ezine and Newsletter
Publishers who publisher under the Strategic Marketing Concepts umbrella have
access to our super mail program and can have unlimited number of accounts and
subscribers and manual sends.
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Can I send emails within specific demographics?
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Yes. You can choose demographic profile of customers
you wish to contact in your list(s) in both HTML and text formats. You can send
to your enire list, archived list or active list.
However, you must have
set up a form that has collected the specfic demographics.
Please see
FAQ 'How do I collect customer/subscribers demographics?'
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How do I collect customer/subscribers demographics?
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You simply edit demographics parameters and modify the
demographics collection data. You enter your questions or statements in the
question line and enter your acceptable choices (one per line) in the options
box below the question on the 'Set-Up Demographic Collection Dataset page'.
Please see FAQ 'Can I send emails within specific demographics?'
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What is the maximum demographic sends I'm allowed?
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Demographic sends are determined by your account and LSG
membership.
Pro Lite Member - 1 maximum demographic send
daily
Pro Member - 2 maximum demographic sends daily
Pro Siler
Member - 3 maximum demographic sends daily
Pro Gold Member - 4
maximum demographic sends daily
The ProMailer. PowerShift Loop
Corporate Members and Ezine and Newsletter Publishers who publisher under the
Strategic Marketing Concepts umbrella have access to our super mail program and
can have unlimited number of accounts and subscribers and manual
sends.
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Can I manually add emails and names to my list(s)?
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Yes. You can manually add emails and names to my
list(s). You may start this person in your message sequence anywhere you would
like. You can activate this new subscriber or archive them to your archived
list(s).
Fields that can be added per name/subscriber:
1) E-Mail
2) First Name 3) Last Name 4) Address 5) Phone 6) Fax 7) City 8) State
9)
Zip Code 10) 5-Custom Fields 11) Message Number to Start
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Can I reprocess archived contacts?
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Yes. You can reprocess all archived customers back
into your existing or new campaign. This allows you to move your archived
customers back to active.
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Can I resubscribe personality settings?
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Yes. This function allows you to define what happens
when a subscriber resubscribes. In other words, what do you want to happen when
a current subscriber resubscribes to the list again?
Options:
1)
Treat as a new signup
2) Ignore resubscribe
3) Send out message saying
already subscribed
4) Resubscribe automatically only if completed with
autoresponder sequence
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Can I reject certain email domains from subscribing?
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Yes. You can edit email domain reject
data.
Once you enter your e-mail reject data page and enter your reject
preferences, this data will be compared against subscribe requests and if any
subscribe request matches the domains in the box, it wil be rejected.
For example, if you wanted to reject emails coming from xyz.com (i.e.
abc@xyz.com), you would enter xyz.com in the reject box and all emails from
that domain would be rejected.
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Does my account provide a web-page form generator?
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Yes. You can generate custom signup form.
You
select the elements you wish to appear in a generated customer signup form and
it will then generate an HTML page that you can copy and edit to fit the look
and feel of your web site with all the form variables properly named and ready
to be used.
You can also generate Popup Signup form.
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How does the Special Message feature work?
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This is a fairly new feature added to your LSG autoresponder
account.
The Special Message screen allows you to set the Special
Notification message and and subject. If a subscriber subscribes to the list
and the Special Email field is filled out with a valid email as well, The
special email is sent this special message sytem.
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Can my messages and emails be personalized with the users'
information?
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Yes. You have the ability to edit E-mail
Personalization Values.
You can either turn this feature ON or turn it
OFF. If you wish to use personalization of E-Mail address, first and last names
in your messages you send to your customer, you just activate it.
You
also have the option to insert dates in several different international
formats.
You set set a Default name for your subscriber/customer to use
if no name is available.
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How does the system handle Unsubscribes and Removes?
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The LSG system has a global removal process. However, you
control most aspects of your personal lists and subscribers.
You can
modify Unsubscribe / Remove Messages to inform your customers on how to be
removed from your autoresponder list. The program will automatically put in
links for them to click on but it is always good to have some instructions to
go along with them.
You also have the option to tell when remove links
should start to be placed in the message sequence. If you have 8 responses and
put 4 in, message 4 will be the first message to have auto remove links.
Initial Auto-Remove Value:
You can set a Default Initial Auto-Remove
Value. Examole - 'Remove Me Please'.
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Can I test my messages and series before I send them?
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Yes. Matter of fact, we encourage you to test ALL
emails before you send them. There are several ways to test everything in your
LSG autoresponder system.
Please be sure to read your LSG AutoResonder
Owner's Manual.
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Does the LSG system provide URL Tracking?
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Yes.The LSG system has a few unique ways to track your
emails, links and 'open and read' rates.
You choose the tracking option
you wish to perform: 1) Add A Tracking Link 2) Edit A Tracking Link 3) Delete A
Tracking Link 4) Generate Link Clickthrough Report.
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Can I link different email campaigns together?
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Yes.This is a great feature that allows you to
automatically subscribe contacts to another campaign when they have finished
their current campaign.
By creating a link between the campaigns you
can create or delete an existing link. Also, anytime a customer joins from the
campaign in the link, they are automatically deleted from the to campaign that
is linked so they won't be in both at the same time.
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Does the system provide 'open and read' statistics?
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Yes.Another terrific LSG AutoreSponder
feature.
This function allows you to view the number of HTML messages
read on a given message number and provides you with a report on your Message
Number, The Subject Lines and The Number Of Times Read. Plus, you can reset the
counter or view a report anytime.
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Can I see a report of all activity on my
Autoresponder?
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Yes. You simply go to the Generate Report Options
page. Once there you can choose from either Generate A Report on your
customers/subscribers or you can Generate A Report on your messages sent.
Customer Summary Report:
- Current Total Number of Archived
Subscribers
- Current Total Number of Deleted Subscribers
- Current
Total Number of Active Subscribers
- A complete, line by line, of the number
of deletions that customers requested at each message number.
Autoresponder Statistics:
Allows you to print out all the
bandwidth usage (Emails sent, Bytes sent), Start/End dates options.
Traffic Summary Report:
- Total Emails Sent
- Total Bytes
Sent
- Manual Messages Sent
- Manual Bytes Sent
- Followup Messages
Sent
- Followup Bytes Sent
- Demographic Messages Sent
- Demographic
Bytes sent
- Import Messages Sent
- Import Bytes sent
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Is there a way to view my entire list without exporting
them?
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Yes. You can view them in a few ways, however you can
go directly to the export feature to view your entire list without exporting
them.
Simply go to the Export E-Mail List Data page. Once there, you can
choose the way you would like to export them. *DO NOT choose Export as
File' If you choose to export them as a file, you will not be able to
import them back into your LSG autoResponder system!
Instead, choose one
of four forms:
1) List of all Active/Archived emails in the system
2)
List of all emails in the Autoresponse Sequence (i.e. no archived emails)
3) List of all Archived emails only
4) List of all Removed emails only
Choose or not choose Both Start/End Dates.
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Does the system offer thanks you pages for successful
sign-ups?
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Yes. You can have 'Thank You' pages created or you can
redirect your sign-ups to your own thank you pages.
Go to your 'Edit
Thank You Page Parameters' page and Modify the Thank You parameters used by the
system.
Note: You have the option to use either a redirect link
to a page that you created or to allow the system to create the page for you
based on the header/footer/message parameters you create in the system.
"Thank You Message" details. This is the information that is displayed
on the automatically generated thank you for signing up form. Note that it will
be sandwiched between your header and footer on the thank you page. The
processing system does understand HTML so you may include HTML in your
structure.
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Does the system require my account to use Opt-In Messages for
its subscribers?
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No. However, this could change at anytime.
Currently, your subscribers are single opt-in subscribers. IF,
you want a double opt-in system for your autoresponder account - Please let us
know. We will be happy to switch you to a double opt-in account!
The
ProMailer. PowerShift Loop Corporate Members and Ezine and Newsletter
Publishers who publisher under the Strategic Marketing Concepts umbrella have
access to our super mail program and can decide independentely of the LSG
autoresponder which opt-in system they choose and for which list they want to
use them on.
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Can I schedule messages?
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Yes. There are two ways of scheduling messages.
1) Weekly messages that repeat on specified days of the week
- This
function allows you to schedule messages to be sent weekly on a recurring basis
on a particular day of the week.
2) Messages that are set to be sent
only on a specific date.
- Non repeating individual messages. This function
allows you to schedule message(s) to be sent on a particular date(s). You have
a complete calendar at your disposal. * These are independent of the
autoresponder message sequence.
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